About Us

In 1967 James & Virginia MacDonald purchased Findlay Pipe and Supply and subsequently changed the name to MacDonald Supply.  Today the company is under the leadership of Kevin MacDonald.

MacDonald Supply has been distributing plumbing and heating products to Northwest and West Central Ohio for over 45 years.

We succeed by helping our contractor customers and maintenance providers succeed.  Our most valued assets are our committed associates and our customers.  We thank you for the opportunity to serve you.

  TERMS OF SERVICE

While every effort is made to ensure that the information published here is up to date and accurate, we will not be responsible if any information is found to be invalid or inaccurate. Information here is presented "AS IS" and without warranty of any kind.

All orders placed on line are subject to prices and terms of sale in effect on the date of shipment of your order. Prices are subject to change without notice. Quotations expire 30 days from the date of quotation and prices may not include freight or any applicable taxes.

Payment Options

Orders for pickup at one of our stores may be paid with cash, approved checks, and all major credit cards. You may also utilize your established credit account with MacDonald Supply; however, we reserve the right to withhold shipment of pending orders if your account contains any balances exceeding 60 days from the invoice date. Orders may also be shipped C.O.D. We reserve the right to decline acceptance of any order placed online.

Returns

MacDonald Supply will charge a restock fee for the return of any item for any reason other than a warranty issue. The charge will cover the reasonable costs incurred with respect to the return and will be a minimum of 25%.

Freight

 UPS shipments will be processed Monday thru Friday until 3:00pm Eastern. All orders received after 3:00pm Eastern will be processed the following business day.

Privacy Policy

Because we understand that our customers are concerned about privacy online, we have developed policies that will ensure personal information is handled in a safe, professional, and confidential manner.  Any inforation we gather on our site is used to set up your account or to complete your orders.  We will not sell or give any personal or indentifying information to anyone not affiliated with your transaction except as required by law, or as requested and authorized by you to do so.  We will employ security technologies to protect your personal information from dislosure or theft.

We offer links from our site to our vendors and other manufacturers.  We can not guarantee your safety or your privacy on those sites.  You should read their privacy policies.